Customer story: a property management team, maintenance coordination
Being confirmed with the customer- The challenge
- Maintenance requests were arriving in several places and too much time went into follow-up before a repair could move forward.
- What we built
- An agent that captures the request, contacts vendors, chases quotes and keeps residents informed, with a person approving the decisions.
- The result
- We publish numbers only once the customer has agreed to them. Ask us for the details on a call.
